FAQ

How can I get my own line of Hair & Skin Care Products?
Click on the Products tab under Private Label and review our different lines of Hair and Skin Care Products and corresponding price list. Then click on the Sample Kit tab and order your Sample Kit. After you try these products out, call our account executives (see Contact Us tab) for any questions. They will further explain the process of Private Label.
Who takes care of the packaging?
We will take care of the packaging. All you have to do is choose the kind of components you wish to use (see Packaging). The chosen component will be printed, filled, packed, and shipped directly to you.
I don't know what artwork will fit my product or company name. Will you help me with this?
We have graphic designers that will work with you. You may discuss the nature of your company and the direction of the artwork that you want to take, and our artist will put this into the right graphics and artwork for your review and approval.
What is the lead time to get the finished products?
The stock products featured in this site are readily available; however, the whole process will include the time spent to put together the artwork and the components chosen. Once the artwork is approved, it will take about 10 business days (shipping not included) and you will have your products.
How do I reorder products?
You can call, fax or email us your order. Since your artwork is on file, and we keep our Private Label Products in stock, we will be able to ship your products within 10 working days.
Are discounts available?
We do have an incentive program for volume orders. You may be given a discount or free shipping. Just give us a call, and we will discuss this with you further.
Will this have the same minimum order requirement as the Private Label Products?
No, the Private Label products generally have a five-dozen minimum order.
What about custom formulas?
Custom formula usually have a 2,500 piece minimum order depending on the size and type of product being formulated. For more information regarding custom formulas please contact us.
Can I choose custom packaging for these products?
Custom packaging will be subject to our vendors minimum order requirements. We may be able to find suppliers who will work with lower minimum order requirements.


Since 1994 TCI Lab has been providing customers with excellence. We offer complete in-house services from start to finish.
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